Dean Montgomery provides the following services for School District 73.
System Administration and Support:
- Maintain software for ~3600 Linux diskless workstations.
- Maintain software for ~60 Linux Servers.
- Maintain hardware and software raids, lvm and various file systems. Repair and rebuild when drives fail.
- Maintain monitoring servers. Respond to alerts and dispatch technicians to repair various issues.
- Keep OS and Software up-to-date in order to avoid security issues.
- Prep and maintain hot-swap backup servers in case a school server goes down.
- Maintain many different server services: dhcp, samba, appletalk, dns, tftp, ssh, webmin, ldap, avahi, apache, tomcat, nginx, php, cups, nis, nfs, ypbind, mysql, postgres, squid.
- Tune apache/nginx/php/nfs/mysql for optimal performance on limited hardware resources.
- Maintain and monitor honeypots.
- Programming:
- Linux thin client customization, automation, and teacher tools.
- Website programming and design.
- Software Training and Support.
- Web-based software: Moodle, Zimbra, WordPress, MyEdBC, Drupal, Office365, eSolutions, GLPI, Google services, etc.
- Desktop software: OpenOffice.org, GNU Image Manipulation Program, Blender 3D Animation, Desktop video conferencing, Smart Boards, Video and Audio Editing Software, Special needs software. E-Help.
- VOIP Phones
- Configure maintain FusionPBX, Freeswitch, Grandstream PBX, VOIP Phones and softphones.
- Apple devices: MacBooks, iPads, iPhones, Apple TV, MacMini etc.
- Maintain centralized management of iPads.
- Google devices: Chromebooks, android devices, chromecast
- Maintain configuration of google chromebooks as well as google account settings for the district.
- Maintain cloudprint and local print for chromebooks.
- Windows devices:
- Maintain software, OS, peripherals, domain logins.
- Website support
- Maintain software upgrades for district owned websites.
- Provide training materials.
- Network support
- Troubleshoot/repair both wired and wireless network links.
- Troubleshoot/repair browser issues.
- Troubleshoot/repair websites or forward detailed information to 3rd party sites for repair.
- Maintain firmware updates to network devices.
- Configure switches: bonding, vlans, snmp.
- Track down LAN problems: e.g. loopbacks, old cabling, packet loss, broadcast storms, bad gateway/ip/mask, failing hardware etc.
- Servicedesk support
- assist students and staff with any form of technology problems: printing, file shares, authorization problems, network, wireless, ubiquity dishes, security audits etc.
- troubleshoot and repair problems over the phone or over the Internet.
- support site technicians.
- Documentation
- Maintain documentation for internal troubleshooting and maintenance.
- Maintain documentation for training end-users.