We discovered that the latest Adobe 9 doesn’t support copier department codes or legal size paper.   Immediate solutions:

1) Use kdpf.

Everything works well in kdpf viewer.  Changing page size works, default department codes works, and it’s faster.

2) The following will get Adobe 9 to work

Use printer named: toshiba_legal

Release the job at the copier as follows:

1. Push button: Job Status.
2. Touch: Invalid.
3. Touch your job in the list.
4. Touch: Release.
5. Enter your print code.